Most of our staff have had many years training and experience gained within the alarm networking industry. Customers can benefit directly from our capabilities as we can provide support for all the products that we sell as well as many obsolete alarm management networks.

Support that Drax can offer includes, but is not limited to: -

• Emergency 24-hour/365 day call out service to contracted customers
• The capability to write and change Project Software. (Cause & Effect and Text Pages)
• The diagnosing of faults and the repair of the same. (To component level if necessary)
• The ability to offer alternative solutions to replace obsolete products with compatible products.

Further services:

• Specification writing and Consultancy Services
• Installation
• Network commissioning
• Risk assessment
• Survey and condition reports
• Design

For more information about the service that we can provide please view our Drax Services brochure, available on our download page.

Our reputation depends on providing the best level of service to our customers and we would be pleased to offer a selection of reference sites on request for you conduct your own enquiries.